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Your First Visit

 

Thank you for choosing University Orthopaedics for your orthopedic care. Please let us know if you have any questions regarding your appointment by calling the office at 404-299-1700 or emailing frontdesk.uoc@gmail.com

 

Important reminder for first time patients:

 

  • Please arrive to the office 15 - 20 minutes before your scheduled appointment.

 

  • If possible download, print, and fill out the following documents: New patient forms.  This will expedite your initial check-in. If you don’t have access to a computer or printer, the front desk will provide you with the forms when you arrive.

 

  • Bring your insurance card and an official picture ID (driver’s license or passport, for example) We will need to make a copy of both.

 

  • If you have had an X-Ray or MRI done, please bring a copy of the CD and the written radiology report with you.

 

  • Medications list, if any

 

  • If you have had surgery elsewhere, please bring a copy of your operative report.

 

 

Patient Information

Health plans

  • BCBSGA – HMO/POS

  • BCBSGA Medicare

  • BCBSGA PPO

  • Aetna Medicare HMO/PPO

  • Aetna PPO

  • Beech Street PPO

  • Cigna HMO

  • Cigna PPO

  • Coventry 1st Health PPO

  • Coventry HMO

  • Coventry Medicare HMO

  • Coventry PPO

  • Evolutions PPO

  • Humana HMO/POS

  • Humana Medicare

  • Humana PPO

  • MultiPlan PPO

  • NovaNet PPO

  • PHCS PPO

  • UMR for DeKalb Employees

  • United Healthcare PPO/POS

For more detailed information click HERE

 

 

 

 

 

 

FAQs 

What insurances do we NOT take?

Aetna Medicare HMO

Beach Street WC

Cigna HealthSpring Medicare

Coventry Medicare HMO

Humana Medicare HMO

NovaNet WC

Peach State Medicaid HMO

Peach State Medicare HMO

TriCare (Champus)

WellCare Medicare HMO

 

If you are unsure, please contact your insurance carrier

 

 

Hours of Operation

Offices are open from Monday to Friday, from 8am to 5pm. An answering service is on call before 8am and after 5pm, and during lunch from 12pm-1pm.

 

 

How do I make an appointment?

 

You can make an appointment with us by:

1. Call us at 404-299-1700

2. Emailing us at frontdesk.uoc@gmail.com (Please do not include sensitive medical information on your emails). Please include your full name and best contact number. Someone will contact you within 24 hours to schedule your appointment.

3. You can also reach us by clicking HERE and filling out a online appointment request.

 

 

 

What to bring to your first appointment/consultation?

 

 

To better serve you and to expedite your check-in process please make sure you bring the following to your first visit:

1. All necessary office forms (Download them HERE)

2. Insurance card and official ID

3. If you have had an X-Ray or MRI done, please bring a copy of the CD and the written radiology report with you.

4. Medications list, if any

5. If you have had surgery elsewhere, please bring a copy of your operative report.

 

 

 

Cancelation Policy

 

We understand that sometimes schedules change and that you may need to cancel or re-schedule your appointment. You can cancel your appointment without charge with a 24hr notice. Any appointments canceled with less than 24 hrs or No-Shows will incur in a fee of $25-$100 (depending on the type of appointment)

 

 

 

Late Arrival Policy

 

In order to mantain work flow and see patients in a timely fasion, if you are more than 20 minutes late, you are subject to being re-scheduled. If time and space is available we will try to work you in but can't guaratee the appointment time. 

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